Integrated Solutions Coordinator

Salesforce/Monday.com Administrator will play a pivotal role in maintaining our CRM and information systems that drive and track progress on our initiatives. With five vibrant locations and a team of over 370 dedicated professionals, we are committed to leveraging technology to enhance our community impact.

Key Responsibilities:

Salesforce/Monday.com Mastery:

• Manage user setup, profiles, roles, and permissions within Salesforce/Traction Rec.
• Customize and configure Salesforce/Traction Rec to align with evolving organizational needs.
• Develop and maintain workflows, validation rules, and process builder flows to automate business processes
• Administer Monday.com to streamline project management and task tracking across multiple departments and locations.
• Customize Monday.com boards and workflows to suit the JCC’s unique organizational structure and project requirements.
• Ensure seamless integration between Salesforce/Traction Rec and Monday.com for optimal data flow.
• Implement data quality best practices and conduct regular audits to uphold data integrity.
• Conduct engaging training sessions to empower JCC/KBY staff in utilizing Salesforce/Traction Rec and Monday.com effectively.
• Provide responsive support and troubleshoot user issues, ensuring high levels of user adoption.
• Develop and maintain reports and dashboards to provide valuable insights into organizational performance.
• Support data-driven decision-making processes through advanced analytics.
• Work closely with cross-functional teams to understand and address business requirements.
• Proactively identify opportunities for process improvement and automation within Salesforce/Traction Rec and Monday.com.
• Stay informed about new features and functionalities of Salesforce/Traction Rec and Monday.com and assess their applicability to enhance organizational processes.

Qualifications:

• Minimum of 1 year experience as a Salesforce/Traction Rec Administrator and/or Monday.com Administrator.
• Salesforce Administrator Certification is highly desirable.
• Solid understanding of database management, data structures, and data analysis.
• Exceptional verbal and written communication and interpersonal skills.
• Experience in a nonprofit or community center setting is advantageous.
• Strong understanding of permissions, roles, reports, dashboards, and logical formulas.
• Exceptional problem-solving skills and a detail-oriented approach.

Schedule: 

Full-time: Monday-Friday, 9 AM – 5 PM

Salary:

$50,000.00 – 55,000.00 annually

About You:

The Salesforce/Traction Rec Administrator at Kings Bay Y/JCC Brooklyn is the keystone at the intersection of field growth, system operations, and technology teams. With a keen eye for detail and a solution-oriented approach, you think critically about how to store and report on information. Your foundational experience in database administration, ideally with Salesforce/Traction Rec, is complemented by a genuine interest in growing your skills in this area.

How to Apply:

To apply, please send your resume with the vacancy name to jobs@kingsbayy.org